Dead Man's Snitch

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Privacy Policy

Last Updated: 2018-05-24

Your privacy is critically important to us. At Collective Idea we have a few fundamental principles:

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are

Howdy! We are the folks behind Dead Man's Snitch, the premier service for monitoring scheduled tasks (like cron jobs) and system liveness. Our mission is to provide thoughtful, dependable, and easy to use tools to give teams insight into, and confidence in, their critical processes and infrastructure.

How you Can Reach Us

Company Name Collective Idea, Inc.
Country of Operation United States of America
E-mail Address hi@deadmanssnitch.com
Phone Number +1-616-499-2122
Mailing Address 44 E. 8th St, Suite 400, Holland, MI 49423-3531, USA

What This Policy Covers

This Privacy Policy applies to information that we collect about you when you use:

Throughout this Privacy Policy we’ll refer to our website, mobile applications and other products and services collectively as “Services.”

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

Information We Collect Automatically

Information We Collect from Other Sources

We may also get information about you from other sources. For example, if you add an integration with another service (like Slack), we will receive information from that service (such as user, team, and channel names) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

How And Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws. Our use of your information is based on the grounds that:

  1. The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device or charge you for a paid plan; or
  2. The use is necessary for compliance with a legal obligation; or
  3. The use is necessary in order to protect your vital interests or those of another person; or
  4. We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or
  5. You have given us your consent

Sharing Information

How We Share Information

We do not sell our users’ private personal information. Full stop.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.

As example, when you close your account we remove all references to your account from our database and shared services at the time of closure but we may keep references to your data in backups for up to 30 days.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks. Additionally, we take steps to secure data and encrypt data at rest, including storing credentials as salted bcrypt hashes.

Transferring Information

Because Dead Man's Snitch’s Services are offered worldwide, the information about you that we process when you use the Services in the EU will be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us or third party data processors. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (EU) 2016/679 (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

EU individuals also have the right to make a complaint to a government supervisory authority.

Privacy Policy Changes

Although most changes are likely to be minor, Collective Idea may change its Privacy Policy from time to time. Collective Idea encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or the deadmanssnitch.com blog, or sending you a notification through email or your dashboard). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.


Change Log


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This Privacy Policy was adapted from http://automattic.com/privacy/ with their permission. Thank you!